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Our privacy policy

LIT Communication privacy policy

Privacy Policy: Paediatric Allergy and Immunotherapy Clinic

Website: www.litcommunication.com
Last updated: 29 October 2025

1. Introduction

At Paediatric Allergy and Immunotherapy Clinic, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. This website is operated by LIT COMMUNICATION LIMITED.

2. Who We Are (Data Controller)

3. Personal Data We Collect

We may collect and process the following categories of personal data:​​​​​​​​​​

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  • Identity and Contact Data | Examples: Name, email, phone number | Purpose: To respond to enquiries and manage communications

  • Communication Data | Examples: Messages submitted through contact forms | Purpose: To handle enquiries and support

  • Marketing Preferences | Examples: Newsletter and communication opt-ins | Purpose: To send updates only where consent is given

  • Technical Data | Examples: IP address, browser type, device data | Purpose: Website security, performance and analytics

  • Usage Data | Examples: Pages viewed, time on site | Purpose: To improve website functionality

4. How We Collect Personal Data

We collect data when you:

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  • Submit a contact form

  • Subscribe to our newsletter

  • Interact with our website (via cookies and analytics)

  • Contact us by email or phone

5. How We Use Your Personal Data

We process personal data using the following legal bases:

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  • Responding to enquiries: Legitimate interests

  • Newsletter and marketing communications: Consent

  • Site performance, security and analytics: Legitimate interests

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You may withdraw your consent at any time by contacting us.

6. Sharing Your Personal Data

We may share your data with trusted third-party service providers who support our business, including:

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  • Website hosting and IT support providers

  • Email newsletter platforms

  • Website analytics providers

 

These third parties are required to protect your data and use it only for the services they provide to us.

We never sell personal data.

7. International Data Transfers

If personal data is transferred outside the UK (e.g., through third-party IT systems), we ensure protections are in place, such as:

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  • Standard Contractual Clauses

  • UK data adequacy regulations

8. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law.
Marketing data will be retained until you opt out or unsubscribe.

9. Data Security

We use technical and organisational measures to protect personal data, including:

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  • Secure servers and firewalls

  • Access controls

  • Encryption where appropriate

10. Cookies and Analytics

We use cookies to:

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  • Improve your browsing experience

  • Collect anonymous analytics data​

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You can manage or disable cookies in your browser settings. More information is available in our Cookie Policy.

11. Your Data Protection Rights

Under UK GDPR, you have the right to:

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  • Access your personal data

  • Request correction of incorrect data

  • Request deletion where appropriate

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability (where applicable)

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To exercise these rights, contact us at: sophie@litcommunication.com

12. Complaints

You may contact us with any concerns about data protection.


You also have the right to complain to the Information Commissioner’s Office (ICO):

  • ico.org.uk

  • Tel: 0303 123 1113

13. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a new “Last Updated” date.

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